Skip to content

Anonymous

← RETHINK WITH US

My feedback

2 results found

  1. Call Center Dashboard - to show call center name instead of number and how do you get the real-time statistics to show up?

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  THINK TANK  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    under review  ·  AdminOur Team (Redialer, Redial) responded

    You’re right! Sadly the API method that gets me that data ins’t accessible at the user level. Like other clients. Soon I’ll let users login their Call Centers, so that all parameters work!

    I’m still not sure what’s happening to the events. We’re taking a look at them.

    Is the user you’re using a supervisor for the call center?

    Anonymous supported this idea  · 

  2. Log

    12 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  THINK TANK » Feature  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Anonymous shared this idea  · 

Feedback and Knowledge Base

(thinking…)