THINK TANK
24 results found
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Hosted-Exchange Integration
It'd be awesome if other there could be integration with other Hosted Exchange providers besides Office 365.
Even if it means the user enters credentials beyond UN/PW to include Exchange domain and/or server URL, it'd make the "business class" email/contact/calendar integration full complete as you'll have all the major players: Google, Microsoft O365, and Exchange-only providers (or providers, like us, who have separate Hosted-Exchange but also offers Office Apps powered by Office 365, which effectively emulates an Office 365 experience, if not surpasses it).
12 votes -
Additional status options
The ability to have additional statuses other than just "DND"
For example:
Away
Lunch
Break(also available within a user log if this becomes available)
4 votesGood morning Rich.
Do those other statuses apply to the Call Center Agent’s ACD state or CommPilots status?
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hotspot
how to long on labtop wiithout wifihotspot
2 votes -
Build our own Integrations
Currently there are a few, maybe we could upload our own. Based on HTML, Javascript, and CSS. With a very basic API! With the ability to share them never-the-less!
33 votesWe’re getting closer! We just need proper documentation!
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