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  1. Virtual Voicemail

    Give us a way to pull up voicemails without dialing into the portal. Transcribed as well? It would be wonderful!

    37 votes
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    2 comments  ·  Feature  ·  Flag idea as inappropriate…  ·  Admin →
  2. Build our own Integrations

    Currently there are a few, maybe we could upload our own. Based on HTML, Javascript, and CSS. With a very basic API! With the ability to share them never-the-less!

    33 votes
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    1 comment  ·  Feature  ·  Flag idea as inappropriate…  ·  Admin →
  3. Log

    Can we have a log of when we sign in, go available, unavailable and sign out? Please.

    12 votes
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  4. Hosted-Exchange Integration

    It'd be awesome if other there could be integration with other Hosted Exchange providers besides Office 365.

    Even if it means the user enters credentials beyond UN/PW to include Exchange domain and/or server URL, it'd make the "business class" email/contact/calendar integration full complete as you'll have all the major players: Google, Microsoft O365, and Exchange-only providers (or providers, like us, who have separate Hosted-Exchange but also offers Office Apps powered by Office 365, which effectively emulates an Office 365 experience, if not surpasses it).

    12 votes
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  5. Api

    finish

    6 votes
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  6. facebook

    connect all on amazon

    5 votes
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  7. Call Center Dashboard - to show call center name instead of number and how do you get the real-time statistics to show up?

    I saw the Call Center Dashboard but the stats never updated nor could I change the name from the number. Also, on the call centers to get the stats you usually have to enter a password-how do you do that?

    5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    You’re right! Sadly the API method that gets me that data ins’t accessible at the user level. Like other clients. Soon I’ll let users login their Call Centers, so that all parameters work!

    I’m still not sure what’s happening to the events. We’re taking a look at them.

    Is the user you’re using a supervisor for the call center?

  8. Additional status options

    The ability to have additional statuses other than just "DND"

    For example:
    Away
    Lunch
    Break

    (also available within a user log if this becomes available)

    4 votes
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    1 comment  ·  Feature  ·  Flag idea as inappropriate…  ·  Admin →
  9. lynwade@

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    4 votes
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  10. 4 votes
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  11. Integration with Microsoft Teams

    Integration with Microsoft Teams

    3 votes
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  12. Speed dial setup within the dialer

    a reseller was asking support about the ability to set User > Outgoing calls > Speed Dial 8 and or Speed Dial 100 settings from inside the dialer. I know the XSI interface enables this, so i told him this would likely fall under a feature request and not a support ticket.

    let me know if that's incorrect. Thx

    3 votes
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  13. 3 votes
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  14. snapchat

    snapchat

    2 votes
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  15. 2 votes
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  16. hotspot

    how to long on labtop wiithout wifihotspot

    2 votes
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    under review  ·  0 comments  ·  Feature  ·  Flag idea as inappropriate…  ·  Admin →
  17. Integrate Demandforce

    Intuit Dendforce

    2 votes
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  18. SugarCRM Integration

    SugarCRM integration

    1 vote
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  19. Zoho

    Zoho connector

    1 vote
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  20. Hubspot?

    We use would like to use https://www.hubspot.com/ as a directory

    1 vote
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